Warranty Policy

At RMRAJ.COM, we provide warranty coverage on eligible products as per the manufacturer’s or brand’s warranty guidelines. This policy explains how warranty claims are handled for products purchased from our website.

  1. Warranty Coverage
  • Warranty is provided only on products that carry a manufacturer/brand warranty
  • Warranty terms, duration, and coverage vary by product and brand
  • Details of warranty (if applicable) will be mentioned on the product page or invoice
  1. Warranty Period
  • The warranty period starts from the date of delivery of the product
  • Warranty duration is strictly as per the brand/company guidelines
  1. Warranty Service
  • Warranty service is provided directly by the manufacturer or authorized service centers
  • RMRAJ.COM acts only as a platform to sell products and does not provide direct warranty service unless explicitly mentioned
  1. Required Documents

To claim warranty, customers must:

  • Keep the original invoice/bill provided by RMRAJ.COM
  • Keep the warranty/guarantee card, if supplied with the product
  • Present both documents at the time of warranty claim

Warranty claims will not be accepted without a valid bill and warranty card.

  1. What Is Covered

Warranty typically covers:

  • Manufacturing defects
  • Defects in material or workmanship under normal household use

Coverage is subject to the manufacturer’s terms and conditions.

  1. What Is Not Covered

Warranty does not cover:

  • Physical damage, mishandling, or misuse
  • Normal wear and tear
  • Damage caused by water, fire, power fluctuations, or natural disasters
  • Unauthorized repairs or modifications
  • Missing accessories or consumable parts
  1. How to Claim Warranty
  1. Refer to the warranty details mentioned on the product page or invoice
  2. Contact the brand’s authorized service center directly
  3. Provide the original bill/invoice and warranty card
  4. Follow the service center’s inspection and repair process

RMRAJ.COM may assist with guidance but is not responsible for warranty decisions made by the brand.

  1. Replacement & Refund Under Warranty
  • Replacement or refund under warranty is subject to manufacturer approval
  • RMRAJ.COM does not guarantee replacement or refund unless explicitly stated by the brand
  1. Limitation of Responsibility

RMRAJ.COM is not liable for:

  • Delays or denial of warranty service by the manufacturer
  • Any incidental or consequential damages arising from product use
  1. Contact Us

For assistance related to warranty information, contact us at:

Email: support@rmraj.com
Website: www.rmraj.com